New Pricing Plan Release (August 2020)
Thank you for using SocialDog.
We are pleased to announce the release of the following new pricing plans
Once the new plan is released, you will no longer be able to sign up for the old plan or change your plan.
If you are using a paid plan, you can continue to use your current plan even after the new plan is released. There will be no change in the price and features of the new plan, so please don't worry.
The New Billing Plan
Scheduled release date of the new plan
Tuesday, August 11, 2020
Once the new plan is released, you will no longer be able to sign up for the old plan or change your plan.
Prices and features of the new billing plan
The rates and features of the new plan are as follows
| item | Business Plan | Pro Plan | Lite+ Plan | Lite Plan |
|---|---|---|---|---|
| fee | ||||
| Monthly (if paid monthly) | 12,800 yen | 5,980 yen | 1,280 yen | ¥0 |
| Monthly (if paid annually) | 9,800 yen | 4,980 yen | 980 yen | ¥0 |
| Annual Fee (if paid annually) | 117,600 yen | 59,760 yen | 11,760 yen | ¥0 |
| 7-day free trial | ✔ | ✔ | ✔ | |
| Analysis and Dashboard | ||||
| Period of time available for analysis | unlimited | Two years. | 1 year | 3 months. |
| Basic Analysis Functions | ✔ | ✔ | ✔ | |
| Advanced analysis capabilities | ✔ | ✔ | ||
| Tweet Management | ||||
| reservation post | unlimited | unlimited | 30 | 10 |
| Reservation Retweet | ✔ | ✔ | ✔ | |
| Tweets in threaded format | ✔ | ✔ | ✔ | |
| Batch booking | ✔ | ✔ | ||
| reservation limit | unlimited | Unlimited. | 35 | 7 |
| How long can you check your submission history? | unlimited | Two years. | 1 year | 3 months. |
| RSS Auto-Posting | 100 | 100 | 10 | 3 |
| RSS auto-posting interval | 5 minutes. | One hour. | One hour. | One hour. |
| Hashtag search *1 | ✔ | |||
| social listening | ||||
| inbox | ✔ | ✔ | ✔ | ✔ |
| @Tweets | ✔ | ✔ | ✔ | ✔ |
| keyword monitor | 100 | 100 | 10 | 3 |
| Number of keywords monitored per day | 50000 | 5000 | 500 | 30 |
| Interval to get the keyword monitor | 5 minutes. | 5 minutes. | One hour. | one day |
| Slack notifications | ✔ | ✔ | ✔ | |
| Follow-up management | ||||
| Basic follow-up management | ✔ | ✔ | ✔ | ✔ |
| Daily limit of followings | unlimited | unlimited | 250 | 25 |
| Daily limit for unfollowing | unlimited | unlimited | 1000 | 100 |
| Daily limit of likes | unlimited | unlimited | 100 | 10 |
| Daily limit on retweets | unlimited | unlimited | 100 | 10 |
| Mute or block | ✔ | ✔ | ✔ | |
| Hide and protect | ✔ | ✔ | ✔ | |
| Quick Filter | ✔ | ✔ | ✔ | ✔ |
| Advanced Filters | ✔ | ✔ | ✔ | |
| Basic Sorting | ✔ | ✔ | ✔ | ✔ |
| Advanced Sorting | ✔ | ✔ | ✔ | |
| Users who RT'd us (beta) | ✔ | ✔ | ||
| User who RT'd me *2 | ✔ | |||
| Other | ||||
| CSV Export | ✔ | ✔ | ||
| Multi-user management | ✔ |
- A new version of "Hashtag search" is scheduled for release in late August 2020.
- We are planning to release a new version of the "Users who have RT'd me" feature in September 2020 or later. This feature will be available on Business plan only.
Fees for multiple Twitter accounts
If you have more than one Twitter account, you will need to pay for the number of Twitter accounts you have. For example, if you want to use the Pro Plan (monthly payment) with 3 Twitte accounts, you will need to pay 5,980 * 3 = 17,940 yen.
In the old plan, the price was set only for the number of Twitter accounts 2, 5, 10, 20, and 50 that are linked to SocialDog. For example, if you had 3 accounts, you had to sign up for a plan with 5 accounts. In response to a number of requests for improvement, we have removed the tiered pricing structure and changed it so that you can sign up for only the number of linked accounts you need.
Support for bill payment (bank transfer) (from late August 2020)
For existing SocialDog customers
Customers who are using a paid plan
Customers who have been using a paid plan since before the release of the new plan will remain on the same plan as before the new plan was released and there will be no changes. There will be no change in fees or functions.
After the release of the new plan, it will no longer be possible to change to the old plan (including changing the number of linked accounts and the classification of monthly or annual payments). If you wish to change your plan to the old plan, please make the change before the above release date.
If you cancel the old plan, you will not be able to re-apply for or use the old plan. Please be aware of this in advance.
Customers who are using a Free Plan
If you are currently on a Free Plan, you will be automatically upgraded to a Lite Plan (free). Just like the Free Plan, the Lite Plan will continue to be free for all time.
Some of the following features will not be available on the Lite plan
- Referring to data older than 3 months in Dashboard, Analysis and Post History
- Number of settings of the keyword monitor 5 to 3
After the release of the new plan, it will not be possible to change to the old paid plan. If you would like to use the old plan, please change your plan before the release date above.
If you have two Twitter accounts linked together, you can use two accounts for the time being. However, please note that if you delete the linked account, the maximum number of linked accounts will be set to 1 and you will not be able to add a new account.
Q&A
How can I check the plan I'm using?
You can see what plan you are currently on under Plans/Payments. After the release of the new plan, if you are on the old plan, it will appear as the old Basic plan (2018).
What happens if I change from the old paid plan to the new plan?
If you change to a paid plan, you will be billed on a pro-rated basis. For more information, please refer to About Plan Change Fee Settlement.
Is the old Pro plan and the new Pro plan different?
This is a different plan. Some prices and features may differ.
You can find out which plan you are currently on under Plans/Payments. After the release of the new plan, if you are on the old Pro plan, it will be displayed as the old Pro plan (2018). If you are on the new Pro plan, it will be displayed as Pro plan.
If you have any questions, please contact us using the chat contact form.
We look forward to your continued patronage of SocialDog.